Most Melbourne small business owners have been burned by marketing agencies. Agencies that charge too much, explain too little and deliver reports full of numbers that mean nothing to your bottom line.
Lumivox was built to fix that.
We are a Melbourne-based web design and marketing agency that works with trades, hospitality, retail and professional services businesses. Our clients are plumbers, cafe owners, builders, accountants and retailers who need a website that works and marketing that delivers customers.
We believe marketing should be straightforward. You invest money. You get customers. You see the connection between the two clearly in every report. If you cannot measure the return, the marketing is not working.
we are different
We do not chase enterprise accounts. Our clients are plumbers, cafe owners, builders, accountants and retailers who need customers from their own suburbs. Everything we build, from the website to the ad campaign, is designed around how local people search and buy.
Leads, phone calls, bookings and revenue. Not impressions, reach or follower counts. Tracking is set up before any campaign goes live, so every month you can see exactly which channel produced which enquiries and what they cost you.
No acronym-heavy presentations. No dashboards you need a degree to read. We explain everything in language that makes sense. If you do not understand something, we have failed. Marketing should be transparent, not confusing.
After any short minimum term, every engagement runs month to month with no exit fees. You own your website, your ad accounts and your content. We keep clients by delivering results, not by holding them to a contract.
We bring clarity to confusing marketing. No jargon. Every client understands what we do and why.
We make small businesses louder than their competitors. Your brand gets seen by the right audience at the right time.
Results over vanity metrics. Every campaign ties back to leads, calls and revenue. If it does not drive business outcomes, we do not do it.
We treat every client’s business like our own. Your goals become our KPIs. When you grow, we grow
We stay ahead of digital trends so you do not have to. Algorithm changes, new platforms, emerging tools. We handle it and apply what works.
Better Marketing
Melbourne SMEs with 1 to 50 employees across trades, construction, hospitality, retail and professional services. If you are a local business owner who wants more customers and less marketing headaches, we built Lumivox for you. We work with businesses at every stage, from new startups needing their first website to established companies ready to scale their lead generation
Vision
Every engagement starts with a free 30-minute strategy session. We audit your current marketing, identify gaps and present a clear plan with expected outcomes. No sales pitch. No pressure. If Lumivox is the right fit, we move forward. If not, you walk away with actionable insights you can use immediately.
Once onboard, we assign a dedicated strategist to your account. They learn your business, your customers and your goals. They become an extension of your team and are available to answer questions any time.
We are based at 37 Everitt Street, Dandenong, in Melbourne’s south-east, and Melbourne is our primary focus: our clients run from the western suburbs to the Mornington Peninsula. We also work with businesses in regional Victoria, and we take on clients elsewhere in Australia when the fit is right. Websites, SEO, Google Ads and social media are delivered remotely when that is easier, with meetings in person by appointment or over a video call.
One dedicated strategist who knows your business, your customers and your numbers. That person runs your account, coordinates any specialist work and answers your questions. You are never passed between departments and you never explain your business twice.
Owner-run Melbourne businesses with roughly 1 to 50 staff: trades and construction, hospitality, retail and professional services such as accountants, lawyers and clinics. If your customers are local and you want more of them, we are probably a good fit. We assess every enquiry individually and tell you if we are not.
A freelancer usually covers one skill. In-house staff need managing, training and tools. We give you a full team, the software and the process for less than one salary, with a single point of contact and monthly reporting that shows what your spend returned. If in-house is genuinely the better option for you, we will say so in the strategy session.
